shipping& returnes
Shipping and Returns Policy
Shipping Information We offer fast and reliable shipping services for your convenience. Orders will be shipped within 2 business days after payment confirmation. Shipping costs will be calculated and displayed during the checkout process. The shipping fee may vary based on the destination and the total weight of the order.orders arrive between 6-18 days
Tracking Orders Once your order is shipped, you will receive a confirmation email with tracking information. You can track the status of your order through the provided tracking number on the respective shipping company's website.
Customs and Duties For international orders, customs and duties may be applicable. Any additional charges incurred due to customs regulations are the responsibility of the customer.
Returns and Exchanges We want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, we offer a 30-day money-back guarantee. Please follow the guidelines below for returns and exchanges: a. Contact our customer support within 30 days of receiving your order to initiate the return or exchange process. b. The item must be returned in its original condition, unused, and in the original packaging. c. Include a copy of the original invoice or order confirmation with the returned item. d. The customer is responsible for any return shipping costs, except in the case of defective or incorrect items received. e. Once the returned item is received and inspected, a refund or exchange will be processed within 5-10 business days.
Exceptions The following items are not eligible for return or exchange unless they are defective or damaged during shipping:
- Personalized or customized items
- Perishable goods
- Items marked as final sale or clearance
Damaged or Defective Items If you receive a damaged or defective item, please contact our customer support immediately. We will assist you in resolving the issue by providing a replacement or issuing a refund.
Contact Information If you have any questions or concerns regarding our Shipping and Returns Policy, please contact our customer support team at contact channels